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Privacy Policy

Scope of Policy

This policy applies to all personal information collected by Entreprise Castle Hall Alternatives inc.  (“CASTLE HALL”) from the castlehalldiligence.ca site (the “Site”) or any other social media platform in connection with its services. This policy is subject to the laws of Quebec on the matter, An Act Respecting the Protection of Personal Information in the Private Sector, as well as any other applicable legal provisions and regulations.

CASTLE HALL respects your right to protect your personal information and undertakes to protect them and use them only for the purposes for which they were collected. The objective of this policy is to inform you about our privacy practices, notably by giving you information on why we collect personal information, as well as how they are used and stored.

How and Why Personal Information is Collected

CASTLE HALL may collect some of your personal information when you sign up for our newsletter and when you communicate with us through the “Contact us” section. The information is mainly your name, email address, company name, phone number, as well as any additional information you may wish to include in the message.

It is collected and used notably to send you the newsletter or for any other similar communication, to answer questions, respond to inquiries or request for proposal, as well as to improve the content and functionalities of the Site and therefore provide you with information of interest.

We will only contact you if you have subscribed to the newsletter or otherwise consented to receive communications from us, either expressly or by implication, as authorized by law. Each communication that we send includes the possibility to remove your name from the mailing list or to modify your preferences regarding these communications by clicking on the appropriate link provided on each message. You may also decide at any moment to cancel your subscription to these communications.

Electronic Information

We may sometimes collect information that is not of a personal nature, such as the type of Internet browser or operating system that you use or the domain name from which you were linked to our Site. Furthermore, when you visit our Site, we may insert a data file on your computer, such as a cookie or another file of similar nature. Cookies allow us to store certain types of information relating to the use that you make of our Site, including your preferred language. Cookies allow us to adapt our Site to meet your interests and preferences.

This electronic information is not linked to your personal information.

Most Internet browsers allow you to erase these cookies from your computer’s hard drive, to block them or to receive a warning before they are downloaded. Please refer to your browser’s instructions to find out more about these functions. If you refuse the cookies, you will still have access to the Site, but your navigation may be slightly affected.

Storage and Communication of Personal Information

CASTLE HALL stores personal information for a reasonable period of time, either to achieve its objectives or to comply with the law, whichever time frame is longer. Our storage criteria depend on the kind of information collected.

Once the objectives have been reached and your personal information is no longer useful or if you ask us to delete this information, we ensure that it remains anonymous or we destroy it in a way that ensures its protection against unauthorized access or communication.

We never disclose your personal information to any third party outside of CASTLE HALL without your consent, with the exception of the following:

  • our services providers, organizations or individuals, whose services have been retained to carry out certain duties on our behalf (e.g. database management, newsletter management and transmission). CASTLE HALL takes the necessary measures, by contract or any other mean, to ensure that these third-party goods and services providers process your personal information for the purposes for which they were collected and that these suppliers protect your personal information to the same extent that CASTLE HALL protects the personal information in its possession;
  • any entity resulting from a merger or change of control of CASTLE HALL, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use and communication of information is limited to the objectives of the commercial transaction; and
  • any public authority, if required by law.

We do not share your personal information with a promotional partner unless you authorized us to communicate your personal information in such a fashion.

Personal Information Concerning Minors

Information on our Site is not intended for minors. CASTLE HALL does not knowingly collect personal information from minors.

Security

Data is stored on servers located in Montreal, as well as in the United States and in a designated European location for data related to the OPSDILIGENCE section of the Site,  and equipped with the appropriate security systems to protect it against access from unauthorized persons and misuse. This information is only made available to persons (employees or mandatories) who need access to this information to carry out their responsibilities.

Our newsletter is provided to you through MailChimp. Our subscriber list is also stored on a secure MailChimp server located in the United States or the European Economic Area (EEA).  MailChimp will never sell or share your information or contact you. Only authorized employees have access to view our subscribers list. For more information on MailChimp Privacy Policy, visit: http://mailchimp.com/legal/privacy/.

Although CASTLE HALL makes all reasonable efforts to ensure that no unauthorized person has access to your personal information or the content of your private communications, the Internet is not a secure place and CASTLE HALL may not be held liable for any communicated personal information that may be intercepted by malicious third parties.

 

External Links Posted on our Site

Our Site includes links to websites operated by other companies. By clicking on these links, you leave the Site. CASTLE HALL has no control over these sites’ operation and the fact that they are listed on our Site does not incur CASTLE HALL’s liability. Any personal information that you send through these sites will be subject to their privacy policy.

 

Changes to the Privacy Policy

From time to time, CASTLE HALL may modify this policy. Please consult it regularly. In the event of a modification, a notice to this effect will be displayed at the beginning of this policy.

Information

Should you have any questions regarding our privacy policy, access to personal information, or the collection, use and disclosure of personal information, or if you need to know how to lodge a complaint, withdraw your name from our mailing list or update your personal information, please contact us:

  • by filling out the form under the “Contact us” section available on the Site;
  • by email at:  info@castlehalldiligence.com
  • by phone: 1-450-465-8880

or by mail at the following address:

1080 Côte du Beaver Hall, Suite 904 
Montreal, QC
Canada H2Z 1S8