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How and Why Personal Information is Collected
CASTLE HALL may collect some of your personal information when you sign up for our newsletter and when you communicate with us through the “Contact us” section. The information is mainly your name, email address, company name, phone number, as well as any additional information you may wish to include in the message.
It is collected and used notably to send you the newsletter or for any other similar communication, to answer questions, respond to inquiries or request for proposal, as well as to improve the content and functionalities of the Site and therefore provide you with information of interest.
We will only contact you if you have subscribed to the newsletter or otherwise consented to receive communications from us, either expressly or by implication, as authorized by law. Each communication that we send includes the possibility to remove your name from the mailing list or to modify your preferences regarding these communications by clicking on the appropriate link provided on each message. You may also decide at any moment to cancel your subscription to these communications.
Electronic Information
We may sometimes collect information that is not of a personal nature, such as the type of Internet browser or operating system that you use or the domain name from which you were linked to our Site. Furthermore, when you visit our Site, we may insert a data file on your computer, such as a cookie or another file of similar nature. Cookies allow us to store certain types of information relating to the use that you make of our Site, including your preferred language. Cookies allow us to adapt our Site to meet your interests and preferences. These cookies fall into two general categories: Essential/necessary cookies and Consent banner cookies. They help us track the sections of the website used to allow us to make improvements in keeping with observed user preferences. They are only used to make your navigation easier. They will remain on your hard drive until you remove them through your browser's Internet security settings.
- Strictly necessary cookies help make a website navigable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website would not be able to function properly.
- Analytics cookies help us understand how visitors interact with the website by collecting and reporting information. This information is anonymous and cannot be used to identify you.
- Advertising cookies are used to track visitors across websites. The aim is to display advertisements that are relevant and interesting for the individual user and therefore more profitable for publishers and third-party advertisers.
- Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
This electronic information is not linked to your personal information. Cookies can never be used to retrieve your address, date of birth, phone number or any other information that may be used to identify you.
Most Internet browsers allow you to erase these cookies from your computer’s hard drive, to block them or to receive a warning before they are downloaded. Please refer to your browser’s instructions to find out more about these functions. If you refuse the cookies, you will still have access to the Site, but your navigation may be slightly affected.
If desired, you can change your browser settings
- Microsoft Edge™ : https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Safari™ : http://support.apple.com/kb/PH5042
- Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- Firefox™ :http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Storage and Communication of Personal Information
CASTLE HALL stores personal information for a reasonable period of time, either to achieve its objectives or to comply with the law, whichever time frame is longer. Our storage criteria depend on the kind of information collected.
Once the objectives have been reached and your personal information is no longer useful or if you ask us to delete this information, we ensure that it remains anonymous or we destroy it in a way that ensures its protection against unauthorized access or communication.
We never disclose your personal information to any third party outside of CASTLE HALL without your consent, with the exception of the following:
- our services providers, organizations or individuals, whose services have been retained to carry out certain duties on our behalf (e.g. database management, newsletter management and transmission). CASTLE HALL takes the necessary measures, by contract or any other mean, to ensure that these third-party goods and services providers process your personal information for the purposes for which they were collected and that these suppliers protect your personal information to the same extent that CASTLE HALL protects the personal information in its possession;
- any entity resulting from a merger or change of control of CASTLE HALL, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use and communication of information is limited to the objectives of the commercial transaction; and
- any public authority, if required by law.
Personal Information Concerning Minors
Information on our Site is not intended for minors. CASTLE HALL does not knowingly collect personal information from minors.
Security
Data is stored on servers located in Canada, as well as in the United States and in a designated European location for data related to the OPSDILIGENCE section of the Site, and is equipped with the appropriate security systems to protect it against access from unauthorized persons and misuse. This information is only made available to persons (employees or mandatories) who need access to this information to carry out their responsibilities.
Our newsletter is provided to you through HubSpot. Our subscriber list is also stored on a secure HubSpot server located in the United States. HubSpot will never sell or share your information or contact you. Only authorized employees have access to view our subscribers list. For more information on HubSpot Privacy Policy, visit: https://legal.hubspot.com/privacy-policy.
Although CASTLE HALL makes all reasonable efforts to ensure that no unauthorized person has access to your personal information or the content of your private communications, the Internet is not a secure place and CASTLE HALL may not be held liable for any communicated personal information that may be intercepted by malicious third parties.
External Links Posted on our Site
Our Site includes links to websites operated by other companies. By clicking on these links, you leave the Site. CASTLE HALL has no control over these sites’ operation and the fact that they are listed on our Site does not incur CASTLE HALL’s liability. Any personal information that you send through these sites will be subject to their privacy policy.
Changes to the Privacy Policy
From time to time, CASTLE HALL may modify this policy. Please consult it regularly. In the event of a modification, a notice to this effect will be displayed at the beginning of this policy.
Information
Should you have any questions regarding our privacy policy, access to personal information, or the collection, use and disclosure of personal information, or if you need to know how to lodge a complaint, withdraw your name from our mailing list or update your personal information, please contact us:
- by filling out the form under the “Contact us” section available on the Site;
- by email at: privacy@castlehalldiligence.com
- by phone: 1-450-465-8880
or by mail at the following address:
1080 Côte du Beaver Hall, Suite 904
Montreal, QC
Canada H2Z 1S8
