How to connect with Castle Hall's Client Support specialists for help, to answer questions, initiate diligence or change coverage
Castle Hall's Client Support Team are here to help you get the most out of DiligenceHub and our diligence services. There are several ways to reach our team.
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Live Chat - Click the Chat Feature at the bottom right of any page in your DiligenceHub window. The Chat is monitored by the Client Support team through a range of business hours. If the team isn't available you can leave a message or use one of the methods below to reach our team. |
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Submit Online Support Form - From the Home Page in your DiligenceHub account, click on "Submit Support Ticket" to launch a form to complete and submit. Form submissions are monitored |
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Email - Feel free to email your Client Support Specialist directly or the Client Support team generally at clientsupport@castlehalldiligence.com. |
We hope the DiligenceHub Help Center will provide quick answers to your questions as you as you begin to use the app. Please browse the articles at your convenience - and, of course, feel free to send a support ticket or live chat with our team if you have questions at any time.